VTrack Launch Monitor Setup & Support
Mount it. Plug it in. Calibrate it. Or skip all that and let us walk you through it — free, over video, on your schedule.
Schedule Free Setup Get The FilesThe Files You Need.
Latest Toolkit software and manufacturer manuals, all in one place. We update these the day Laon Swingcraft ships a new build.
The bridge between the sensor and your sim software. Install once, calibrate once, you’re playing.
Full software install + calibration walkthrough from the manufacturer.
Ceiling mount, bracket, sensor, cabling — the full hardware reference.
Add-on camera install + alignment instructions.
Bookmark this page — these links always point at the freshest build. New version drops, we swap them within 24 hours.
Get It On The Ceiling.
An overhead launch monitor is a roughly 90-minute job for one person with a ladder. Mark twice, drill once.
Tools you’ll need (not in the box): screwdriver, tape measure, drill, ladder. The included laser indicator handles level-checking and transferring your mount point to the ceiling.
Measure Before You Mount
- Tee to screen: at least 9′10″ (3,000 mm)
- Floor to bottom of sensor: 8′6″ – 9′10″ (2,600–3,000 mm)
- Ceiling has to be level — check both directions with the included laser
- Use the manual’s table to find L based on your ceiling height H
L (in) = L (mm) ÷ 25.4 · or mm × 0.03937 = inches
The 90-Minute Procedure
- Mark the mount point. Find the center of the hitting area and draw a line perpendicular to the screen. Measure forward toward the screen by L from the manual’s table, then transfer that point up to the ceiling with the included laser.
- Install the bracket. Mount it with the 7 included screws, parallel to the screen, level confirmed. Pro tip: temporarily hang the unit and run the calibration screen before fully tightening — saves a re-mount.
- Hang the sensor. The 4 sensor screws ship pre-installed — half-loosen them, hang the unit on the bracket, press up flush, then tighten all 4.
- Power & data. Plug power into the supply adapter. Run the included CAT6 Ethernet from sensor directly to your PC NIC — skip routers and switches.
- Confirm lights. Flip the sensor power switch. Red = power, green = Ethernet activity. If green doesn’t blink, the cable, port, or NIC needs attention — see the Troubleshooting Guide below.
Get The Software Talking To The Sensor.
VTrackToolkit is the bridge between the unit and your sim software. Install it once, calibrate it once, and you’re playing.
Install Or Update Toolkit
- Updating? Uninstall the old VTrackToolkit from Windows Apps & features first
- Grab the latest Toolkit ZIP, unzip, and run the MSI
- Click through the install wizard — pick a folder if you care, accept the UAC prompt
Verify The Install
Open the Windows Start menu and type VTrack. If the program shows up, the install worked. Now make it easy to launch next time:
- Search for VTrack from the Start menu
- Right-click the VTrack icon
- Select Pin to taskbar
- Press Windows + R
- Enter shell:AppsFolder and click OK
- Find VTrack in the list, right-click it
- Select Create shortcut
- Click Yes when prompted to put it on the desktop
Connect PC To Sensor
- Open Toolkit Settings. Go to Device / Network, pick the sensor from the list, click Connect. Successful connection should display in the panel.
- If it doesn’t see the unit: Recheck cable seating at both ends, run manual NIC config (static IP, Jumbo Packet enabled, receive/transmit buffers maxed), and confirm Windows Firewall and antivirus aren’t blocking the Toolkit.
- Full walkthrough: The Troubleshooting Guide at the bottom of this page covers the exact NIC settings, static IP values, and firewall paths you need.
Seeing Calibration Error “1001” or no camera image? Jump to the Troubleshooting Guide and start at Step 1.
Skip This And Your Numbers Will Lie To You.
This is the 10 minutes that separates a launch monitor from a guessing machine. Do it once, do it right, and you’re done.
- Place the calibration board with the “SCREEN” label facing the screen, vertically aligned.
- Toolkit → Settings → Calibration. Align the board inside the on-screen guide box. Run it.
- Run Ball Check. Place a ball in each indicated section to confirm the unit detects across the full hitting zone.
- Set Area Settings. Define your Ready and Tee zones, click Apply.
- Fire up your sim. In the Toolkit’s Game / Simulator area, pick your sim (GSPro, E6, etc.), reload if prompted, launch, dial in putting speed, and tee it up.
Free Remote Setup. We’ll Do It With You.
Every VTrack purchased from Elite Sim Golf includes a free remote setup session. We’ll hop on a video call, walk you through Toolkit, get the sensor talking to your PC, and run calibration together.
Most sessions take about an hour. Bring the PC, the unit on the ceiling, and a cup of coffee — we’ll handle the rest.
VTrack Troubleshooting Guide
Network Error or Calibration Error “1001” — work through these in order. Most setups clear up by Step 4.
Use A Real Intel NIC.
USB-to-Ethernet adapters won’t work — the Jumbo Packet, Receive Buffer, and Transmit Buffer menus aren’t available on them.
Recommended: Intel Pro/1000 (EXPI9301CT) — a single-channel Intel NIC that supports Jumbo Packet and 2048+ Receive/Transmit Descriptors.
Skip Routers And Switches.
Run the provided Cat6 / 65′ LAN cable (20 m) straight from the PC NIC to the VTrack.
Lights on the unit: red = power, green = blinking data activity. No green blink means cable, port, or NIC issue.
Set Manual IPv4.
Windows: Network Connections → Ethernet adapter Properties → IPv4 Properties. Set:
Subnet mask 255.255.255.0
Click OK, disable the adapter, re-enable it, then restart the Toolkit.
Tune The Advanced Tab.
Device Manager → Network Adapters → right-click your NIC → Properties → Advanced tab. Set:
Receive Buffers max (2048+)
Transmit Buffers max (2048+)
Restart the PC after applying.
Allow LPGAgent Through.
Allow LPGAgent through Windows Firewall for both Private and Public networks. Path:
Reseat, Disable AV, Restart.
Reseat the LAN cable on both ends, disable or uninstall antivirus, and power restart both the VTrack and the PC.
Why: antivirus often blocks the camera’s video input stream before it reaches the Toolkit.
Drain The Capacitors.
Power down the VTrack and the PC, disconnect the network cable, wait 60+ seconds, reconnect, then power on.
Why: the wait drains residual capacitors and forces a fresh network handshake on boot.
Calibration Error “1001”.
Refer back to Steps 1–7 above and start with Step 1 (Network Card). Error 1001 is almost always a NIC capability or buffer issue — verify you’re on a supported Intel NIC with Jumbo Packet 9014 and Receive/Transmit Buffers at 2048+ before retrying calibration.
Still stuck after Step 7? Email support or text 865-248-2729. We’ll hop on a remote session and finish it with you.
Open A Support Ticket.
Tell us what’s happening and we’ll get back to you fast — usually same day, often within the hour.
Prefer to skip the form? Email support@elitesimgolf.com or text 865-248-2729.